When we opened our doors for business in January of 1989 we had a simple business philosophy: “Give your customer quality products at a fair price and take care of them like a friend.” This basic principle has been a cornerstone of Abbey Design Center’s business and remains our guiding light through the years.
Service is everything; it’s what we’ve built our business on. At ADC we are committed to providing a truly exceptional customer experience and letting every person know we value his or her business. Throughout our history we have witnessed many changes to this industry. From product innovations to installation techniques, Abbey Design Center has continually evolved with the times.
In 1995 one of our most important changes occurred when we joined the Abbey Carpet & Floor team. Since 1959 Abbey has grown to over 800 members across the country, and it is recognized as America’s choice in floor fashion and home improvement. The buying power and expertise that Abbey brings to the table is a wonderful compliment to the growing traditions at ADC.
In 1998 we started remodeling kitchens & bathrooms. We already handled the flooring needs for many kitchen and bath projects and our customers continually asked us to complete the remaining work after witnessing first hand our commitment to customer service. This division’s growth seemed to be a natural progression of Abbey’s evolution.
In 2001, due to the number of jobs we were doing in western Loudoun County, we decided to open our second location in Leesburg, Va.
In 2004, we re-committed ourselves to our clients by building the largest retail floor covering showroom in the entire Washington DC Metro area. Our 11,000 square foot building offers every floor covering available, the latest in kitchen and bath design, incredible exterior products, and many other popular home remodeling ideas. We continuously challenge ourselves by looking for the latest most fashion forward products available.
In 2006, due to increasing market demand and growth in the area, we expanded our remodeling division by adding basement finishing and custom interior remodeling. We also operate our total home remodeling services out of this division.
In 2007, we expanded our existing commercial division by allocating more space and hiring more personnel. This department has continued to thrive with a plan to do more government and end user work in the years to come.
In 2009, we explored the idea of an exterior division due to repeated requests from our customers to refer a company for exterior projects. Since this was part of what we currently did, setting up the department wasn’t a challenge at all. So, in 2010 we organized Abbey’s Energy and Exterior division specializing in windows, doors, siding, roofing, and other exterior and energy related services. With the support of our customers and their concern to save energy this new division has sprouted and has already helped our clients save thousands on their energy bills. Moving into the future we hope to make an impact into the Millions!
Of course our story does not end with our huge selection of products – it’s only the beginning. Once the perfect product has been selected it has to be installed to make the project complete. This is where the most dramatic differences come in. Our installations are performed by knowledgeable craftsmen and we are so confident in their skills that we back our installations with our 3 year labor warranty.
At Abbey Design Center we understand that it’s not just a remodeling job, it’s your home!