Nick Hetrick worked with us to get our carpet installed in our basement. I most appreciate the email confirmation, email reminder about the upcoming installation and a soft copy of the receipt for easy record keeping. Thanks!!

We are very happy with the job that Abbey Design did in installing a travertine tile backsplash in our kitchen. Chris Clark patiently explained the options and provided a superior design that highlighted the specially imported tiles that we wanted to incorporate into the backsplash. He ensured we received the best quality materials at a reasonable price and left us feeling confident that we had chosen the right company for his job. Giovanni and his team impressed us with their skill, diligence, and adaptability, measuring and re-measuring to ensure that the highlighted design shows perfectly as a centerpiece in the kitchen. Great value for the money and we will definitely return to Abbey Design for future projects.

We purchased hardwood flooring with Abbey Design. If it were possible to give more than five stars we absolutely would. We will definitely go with Abbey again for any product in any future renovations or house builds. Nick Hetrick, the warehouse manager, and Justin at the Leesburg location were absolutely amazing. Nick went above and beyond at the warehouse to ensure we got our product in great condition and even helped us load everything up. Nick even went as far as loaning us a tie-down strap so we didn't lose our precious flooring. Both men were courteous with each phone call and visit we made. They answered all our questions and concerns quickly and efficiently. Huge shout out to all the other men at the warehouse that also helped us load everything up into the truck.

Above and beyond what I expected! I want to take this opportunity to thank you and praise Nick for his amazing customer service and patiently and expertly addressing my request help. After a major pipe burst, along with the expense of a “restoration” company, we had new carpet installed by Nick’s team at Abbey and the process was flawless. However, not only once, but unfortunately twice, we had two additional water issues over the last couple of years with the new carpet and Nick was able to provide us expert support in drying out and reinstalling thus avoiding the high expense of another “restoration emergency service” or the expense of a new carpet.

Obviously Nick exceeded my expectations as an informed and empathetic representative of Abbey and represented your business beyond my expectations year after year. His cheerful, helpful, informed, "straight talk" approach impressed me and is certainly the main reason we have also engaged Abbey for additional services such as (...)

I recommend Abbey Design Center's excellent and affordable services, I love my new kitchen and floors!