The service was prompt and friendly, there was no hard sell tactics the store manager Chris Clark was on time, efficient and got straight to the point, and fair and the carpet nstallation was flawless
I researched several design firms for the complete kitchen remodel of my older home. From start to finish, I was impressed. Design, product selection, and installation were fabulous. They listened to what I wanted, made excellent suggestions, and each person I worked with was professional and courteous. One of the things that swayed my decision was that the price they gave me was the final price. Several places said "the price could be higher or lower based on what's behind the walls". Well, it's an older home. I didnt want any fiscal surprises. And there were none with Abbey. My project lead was fabulous, keeping me in the loop during the whole process. They started and finished when they said they would. I would not hesitate to use them again.
Nick Hetrick worked with us to get our carpet installed in our basement. I most appreciate the email confirmation, email reminder about the upcoming installation and a soft copy of the receipt for easy record keeping. Thanks!!
Once again, The team at Abbey Design Center has exceeded my expectations! Chris Clark, sales manager at the Leesburg store helped me make choices that achieved the look that I wanted. Nick Heltrick, the warehouse manager is wonderful to work with for scheduling. We have done several projects with Abby including tile, carpet and hardwood and have been thrilled with the selections, customer service and quality installation every time. Abbey is my only choice for our home projects!
We purchased rugs from Abbey in the past and we were very pleased with their service. The communication was great with returned calls and keeping me posted on delivery and installation of my rugs. Nick was very professional and pleasant working with me. We are so happy with our new rugs and would definitely recommend Abbey to our friends and neighbors.
We've used Abbey Design in the past for a large carpet install in our home that we were very pleased with. This time around we were remodeling our basement and needed new carpet. We trusted Abbey Design in the past and we felt confident using them again and they did not disappoint. The selection omptions were endless and the assistance we received from Chris in the Leesburg store was great. The install occurred in one day and the guys were efficient and friendly. They even vacuumed the carpet when they were finish. I highly recommend Abbey Design for your next carpet purchase.
Abbey Design Center recently put new laminate and carpet in our basement. I had gotten 2 other companies to give me quotes but I easily went with Abbey after meeting with Chris. Chris as extremely knowledgable and gave great suggestions and advice. He came out to the house personally and made suggestions . In addition, the quote was very competitive. Nick was great to work with. He was flexible in changing installation dates to meet my schedule. He had fabulous communication and follow up. Lastly, the installers Emilio and Fabrizio were professional, timely and cleaned up the rooms beautifully. They moved all the furniture and put it back perfectly It allowed me to enjoy my new floors immediately. We are going to now use Abbey for tile work and new kitchen hard wood based on our fantastic experience. I would highly recommend the Abbey team in Leesburg.
We had Abbey install carpeting in 4 rooms when we purchased a house in Leesburg 4 yrs ago. During that period of time we had the carpet cleaned 3 times, but there were some areas where shadows of stains remained. This was disconcerting since I had (unsuccessfully) tried my best to deal with the problem areas. My recourse was to contact Abbey Carpet. Chris Clark worked tirelessly over the next few months with the carpeting manufacturer on standing behind its warranty. He laboriously spent time tracking down the rolls/dye lots etc that were used in order to assist the manufacture investigate why the carpeting failed. Chris was relentless in following up with the manufacturer as to the status on our claim. We finally got the approval that the manufacturer would not only replace the carpet; but also cover the labor to install it. My only costs were for an upgrade in the same line of carpeting. Nick from Abbey contacted me to arrange the installation details. The installers were in & out in a timely matter. I was very pleased with the installation and want to thank Chris for his tenacity in bringing my problem to a positive conclusion!
I have a rental property in Leesburg. Chris Clark of Abbey Flooring sold me carpet and vinyl flooring for the entire house while I was between tenants. That installation was easy as well as economical. My current tenant had an accident on the property. Once again Chris came through for me. He took the original purchase and figured out exactly what would be needed to replace the damaged vinyl and carpeting on one floor, ordered the exact materials for the replacement, scheduled the installation with my tenants, provided the necessary documentation for the insurance company and after the installation checked to make sure that the work was done to our satisfaction all over the phone. I am extremely pleased with both the service and the products I received.
Nick did a great job. From ordering to installation, a well run operation
We have used Abbey carpet numerous times and we are very happy with them. The team is very professional, prompt and neat. I would recommend them to family and friends.
We have used Abbey several times and from beginning to end, everyone was great. In the showroom, Kass is helpful and professional. Nick Hetrick in the warehouse was accommodating and easy to reach. The installers always do a great job. We are happy with the results.
We recently purchased carpeting at Abbey Design Center and couldn't be more pleased with the excellent attention given to our needs by Kass on the sales side of the operation and by the installation care and scheduling done by Nick Hetrick, Warehouse Manager, and his installation crew. We highly recommend Abbey Design Center and the professional and nice folks that serviced our purchase and installation from start to finish.
We've used Abbey Design in the past. Recently we took on significant water in our basement and Nick at Abbey Design had a team come out the next day and removed all carpet and padding. We really appreciate the immediate response and their team did a fantastic job.
Chris Clark at Abbey Design in Leesburg, Va is such a pleasure to work with. We had to replace our entire basement carpet and padding after our sump pump failed. We quickly had our order placed, carpet in, and his install team did such a quick, professional job. We highly recommend them.
We visited Abby Design Center in Sterling to purchase carpet. We were so impressed with our salesman Kass and their vast display of products, that we decided to purchase quartz countertops and glass backsplash also. Each one of their installers were so professional.A big thank you to Nick for scheduling everything and keeping us informed.We have had so many compliments and will not hesitate to recommend Abby Design Center.
We purchased hardwood flooring with Abbey Design. If it were possible to give more than five stars we absolutely would. We will definitely go with Abbey again for any product in any future renovations or house builds. Nick Hetrick, the warehouse manager, and Justin at the Leesburg location were absolutely amazing. Nick went above and beyond at the warehouse to ensure we got our product in great condition and even helped us load everything up. Nick even went as far as loaning us a tie-down strap so we didn't lose our precious flooring. Both men were courteous with each phone call and visit we made. They answered all our questions and concerns quickly and efficiently. Huge shout out to all the other men at the warehouse that also helped us load everything up into the truck.
I hired Abbey Design Center to turn my empty (and unused) mudroom into a Butler's Pantry.... WOW, I couldn't be happier! From start to finish, the project was stress-free. I knew what I wanted, and ADC made it happen!
They are organized and professional. All of my questions were anticipated and answered promptly. The timeline and schedule for the project was excellent, updates were communicated, and they actually finished ahead of schedule! The selection and quality of materials were superior and they were able to match the materials in my main kitchen. I will call them first and use them for any future home improvement products!!
We recently had hardwood flooring installed in our living room and den by Abbey Design Center, Leesburg, Va. The entire project exceeded our expectations. Sales Manager, Chris Clark, and Warehouse Manager, Nick Hetrick are first rate. We can't say enough about the installer: Mr. Kim. He is a Master at his craft--the floors came out beautiful!
We decided to embark on a grand journey and have basically our entire house remodeled, this was a major undertaking because we would be home during the majority of the work.
Our home renovation project would include the remodeling of all six of the bathrooms in our home, a complete design/build of our kitchen, we had the carpets replaced in our basement and on our 2nd floor (5 bedrooms), and we replaced the hardwood floors on our main level. We also had the stairs, we have two sets, remodeled, to include new railings, balusters, and hardwood.
Before we started we met with and interviewed different contractors. Abbey Design stood out from the beginning, they were the most attentive, responsive, and their references were excellent!
We met their designer, Justin G he was exceptionally helpful, informative, and very creative with his ideas. We also were introduced to the person that would be the project superintendent, Rob R. We felt that Rob was very knowledgeable, he was an excellent communicator, and he seemed to take a great interest in our project.
In the end, we make the decision to work with Abbey Design, primarily based on our initial engagement with both Justin and Rob. Despite our confidence, we were nervous, this was a big project and since we would occupy the home during the work, we were worried about the mess, disruption, scheduling, cost overruns, etc.
We started with the kitchen, the work began in November 2017, after extensive planning with Justin. The planning process was amazing, Justin did the design, he was responsive, detailed, and very helpful, we are so grateful for his excellent input! Without his help, there is no way the project would have been so successful, he has an eye for quality, but understands budget.
The hands-on work was managed by Rob; our project would require the total demolition of our current kitchen and then a full rebuild. To say that the project ran smoothly, would be such an understatement … the process was flawless!
As the project superintendent, Rob had the responsibility of ensuring that the job was done right, that it stayed on schedule and that all workmanship, scheduling and logistics were on point. Rob did a fantastic job, he answered my texts and phone calls promptly, he had the schedule nailed down, his team never missed a beat. Rob would come by often to check on the progress, to meet with us to see if we had any issues or concerns, and on occasions when we wanted to add some additional work, he managed that into the schedule without delay.
Rob made the workflow, he was responsible for getting his team in and out, completing the job before Thanksgiving, in fact, he finished the job a few days earlier than expected ... which was so helpful for us! Punch out work was minimal, and the few things that needed to be done were addressed right away. Throughout the construction process Rob ensured that our home was inhabitable, we lived in the house during the entire build out. Rob made sure his crew kept our home clean, they did a great job cleaning up each day, and in the end, left our house cleaner than when he started!
After the kitchen was done, we then moved into stage two, the restroom renovations. We had six full bathrooms completely demo’ed and rebuilt. Once again, the process ran perfectly! Justin handled the design and Rob managed the project.
The logistics for the bathrooms were more complex because there were so many and we had to have at least two available to be used during the renovations. This meant that scheduling was vital, requisition of materials and labor allocation was so important, a delay here, and the process could collapse.
Rob communicated with me consistently, he was on site often to make sure that the quality was always on point. Scheduling was excellent, they moved from bathroom to bathroom, on time, and without issue, like the kitchen, their work was simply fantastic. Once again, punch out work was minimal, and the few things that needed to be done were addressed right away.
After stage two, we moved into stage three, the carpets, pad, floors and stairs.
To be very frank, this final stage had me worried, despite the exceptional work that they had done, I was still concerned.
I was concerned because we have a lot of furniture and it all had to be moved to complete the third stage.
Rob re-assured me that things would be fine, he had a plan and told me that I had to trust him to deliver like he had twice already. My furniture is heavy, and in the basement, we have a full gym with very heavy equipment, so despite Rob’s assurances, I was still a bit worried. I even volunteered to pay more so that they would have extra labor to help move the furniture, but Rob and Jimmy said that would not be necessary, that it would be handled, and I could rest easy!
Well, two weeks later, my carpets and pad in the basement and on my 2nd floor have been installed, the furniture/equipment was moved and then placed back in its exact location. No furniture was damaged, no walls were scratched, and the carpet looks fantastic, even more amazing is that Rob completed the project on time despite the moving of a high volume of extremely heavy furniture and equipment.
The floors on the main level were removed before they could be removed the furniture had to once again be moved. Rob managed the project, room by room, he had the furniture moved, the new floors installed, and then the furniture replaced. Replacing furniture on the new hardwood was tricky because sliding the furniture could scratch the floors. Rob devised a system using carpets squares, this allowed his crew to move my heavy furniture and avoid any scratches.
The stairs look fantastic, the house looks elegant and so much nicer, the work on the stairs was highly detailed, the end result was beautiful!
Throughout the project, Rob kept my home neat, he partitioned off rooms so that dust would be contained. Rob brought in HEPA Filters, and pumps to maintain air pressure, this helped contain and trap the dust, lessening the final clean up and rendering the home livable.
At the conclusion of the project, Rob had a cleaning crew come in for a final clean up, our house was left cleaner for us, then we gave it to Rob at the start of the project.
Our home is now done, we have all new bathrooms, a new kitchen, and new carpets, pad, floors, and stairs, it is simply beautiful! Abbey Design was amazing, the work was excellent, the project was done on time, there was no cost overruns, the budget that we started with was what we ended up paying …we could not be more pleased!
I would like to take a moment to say thank you to Rob!
Rob, you made this happen, you have been involved from day one, you were the glue on this project. You made a lot of promises to me, you told me that you would stay on schedule, that you would communicate and visit regularly, that you would be available if I had questions, and that you would ensure that I was 100% satisfied.
In each case, everything you said would happen, DID!
My wife and I can’t thank you enough, your leadership and commitment to quality have been second to none, we are so grateful for your hard work and exceptional effort!
Your dedication to this project made all the difference, you took our house and made it into a home that is even more beautiful than we imagined!
For anyone on the fence, as we were at one time, you are welcome to come to see our home in person, we are happy to share our results with you. If you are wondering what Abbey can do, please let them know that you would like to visit our place so that you can see for yourself.
We hired Abbey to remodel our master bathroom. They were professional, knowledgeable, and courteous the entire time - all of them - the initial salesman/designer, the interior designer, the project manager, the construction crew chief, and the entire construction crew. In the initial stages, they really listened to what we were looking for and came up with a design that was functional for us. The interior designer was a tremendous help in pulling it all together. During construction, they made every effort to minimize their footprint in the rest of our house. If I didn't like something they were doing, they fixed it. They kept us in the loop every step of the way. We've been finished with the project for about a month now and I absolutely love the bathroom! They've also been very responsive when we've found one or two things that aren't quite right after the project has been complete. We have a full year warranty on the bathroom with them. Actual construction took about 2 weeks longer than we initially thought but it was well worth it in the end. I just wish I could afford to do my entire house right now too! I will definitely use Abbey again for other projects we have and would highly recommend them to my friends and neighbors.
I won Abbey's American Hero contest and won free flooring. I chose to have the stairs to my basement done in hardwood. The installer did a fantastic job. It looks even better than my foyer staircase. I smile every time I walk down them.
Thank you Abbey!
Renee Zahora Stone Hill Middle School
Once again, impeccable product and customer service in Leesburg! We’ve been using Abbey Carpet for our flooring needs since 2007 and have ALWAYS been extremely pleased with the outcome. We had tile and carpet laid for a house in Purcellville, custom area rugs and carpet runners in Ashburn and now in Leesburg, we’ve had new area rugs, hallway runners and stairs carpeted along with upstairs bedrooms. Chris is fantastic to work with and the installers are great! Both have excellent attention to detail—we’ll definitely go back for our design needs...matter of fact, looking to finish out our basement next! Chris, here we come!
I contracted Abbey Design Center (ADC) for a total basement remodel project. The final result was spectacular, and better than I could have ever imagined. ADC is a trustworthy, transparent, and professional organization. They have my strongest possible recommendation for all home remodel projects.
My initial appointment was with Jimmy, ADC’s General Manager. He was fantastic in explaining ADC’s process and initial quote. Jimmy’s honesty and guidance for the project was invaluable. Justin, ADC’s design engineer, drafted a flawless schematic for the project. He was flexible and ensured every detail of the design was to my satisfaction. Zee, ADC’s interior designer, was exceptional in guiding me exhaustively through all options/selections for the project. Zee’s advice was critical in developing a stunningly aesthetic result.
Once the project began, Robert--ADC’s Project Manager--was a true professional. He consistently communicated updates and progress without any prompting. He aggressively kept the construction team on schedule and finished earlier than the anticipated completion date. He found every opportunity to go above and beyond to guarantee optimal satisfaction with all aspects of the project. Any questions I brought up were instantly acknowledged and answered. Robert is easily the best project manager I have had the pleasure to work with.
We recently had our bathroom remodeled and it turned out beautifully. It more than met my expectations. The installation crew was professional and responded well to questions and suggestions. It all came together seamlessly and we are thrilled with the result. I would definitely come back to Abbey for my design needs in the future.
Abbey Carpet provides quality installation and materials at a reasonable price. Abbey has replaced all of our carpets in our home, including the 2 landing grand staircases, and 4 bedrooms. Our recent project installed a wood staircase and custom hand-rail to the basement. Mr. Kimo, who has installed all of our hardwood floors, stairs and stair rails, is a master craftsman and produces a quality, beautiful product. Abbey's Nick Hetrick coordinated the jobs, and products to ensure it was time effective for us, and the workmen appeared at the scheduled time and for the duration quoted. Our Salesman Kass Hamedi (Sterling location) has helped and guided us through the process of these major upgrades to our residence ensuring that we understood the product, and installation process. The best part is that they stand by their product and listen to any concerns. I very highly recommend Abbey for all of your flooring needs. A really wonderful experience, and superior, absolutely beautiful end result.
Excellent value and installation. Chris is a great salesperson and Nick and his staff did an awesome job of insuring an outstanding installation. Thoroughly satisfied.
Love Love Love my new carpet. Chris was so easy to work with and patient on all our questions. Install was on time, the installers were polite, quick and did a wonderful job. This was our first time working with Abbey in Leesburg and we'll definitely use them again!
Mr. Kimo, from Abbey Design Center, recently repaired a part of our hardwood staircase. Mr. Kimo did a fantastic job fixing the problem in a timely and very professional manner. It looks great. Thank you!
This was our first experience with Abbey Design and we found it to be a very positive process dealing with each person along the way--Zied, Zee, Robert, Abel and his co-worker and Sean. Each was very knowledgeable and listened to our design thoughts. Our guestroom was sealed off with plastic, except for a walkway into the bathroom, and carpet and wood floors were covered for protection. We LOVE our new bathroom, which was remodeled to give our house a bathtub in one of our three existing bathrooms (all had just a shower). We will definitely recommend Abbey Design Center.
This was our second carpet purchase from Abbey in Sterling and again they did not disappoint! We replaced an area carpet in our family room and the crew was professional, polite and did a great job cleaning up! Nick's communication and flexibility even allowed me to install my carpet a few days earlier than scheduled. Awesome customer service!!
My wife and I worked with Chris Clark in the Leesburg, VA store and had a great experience. We replaced the carpet in our family room and replaced the carpet on our steps with hardwood. Chris was easy to work with and provided great insight into what would likely work best for our needs. He wasn't pushy or made us feel that we needed to spend more than what was necessary. In fact, it was the exact opposite--he showed us options that would save money but were still of the best quality.
Installation went off without any issues. The crews arrived on time and did a very good job with the work. We highly recommend Abbey Design Center to anyone looking to do any improvements to their home.
I appreciate the level of service provided by Nick and his team. Thank you so much!
I ordered from Abbey Design Center again this year. As always, the service was prompt, professional and efficient. I highly recommend them! Definitely ask for Chris for a competitive estimate. You will also enjoy working with Nick who will step through the phases of the project, delivery, install, etc once the order is confirmed. Don't use anyone else!
Abbey Carpet recently installed carpet in my home and I could not be more pleased with the service I received. Kass in Sterling was my salesperson. I've worked with him the past and he's always kind and courteous. Nick was great in keeping me informed about the install and was also kind and professional. Highly recommend Abbey Carpet in Sterling.
From the moment we walked into the Sterling design center to the final craftsperson to walk out our front door - our experience with Abbey has been top notch. After visiting several other showrooms we found the Design Center well organized and easy to navigate. Jimmy was very helpful and although he was busy, he made time to take care of us. Measurements, material selection and final proposal quickly followed. We love our new tile flooring! The installation crew was professional and they maintained the original schedule dates. After the project was completed I noticed a couple of punchlist items which were taken care of quickly and efficiently. I will definitely use Abbey again in the future. Nick, Robert, and Jimmy, thank you!
We are completely satisfied with our bathroom remodel. The team were very skilled and professional and made suggestions and responded to our requests immediately. Everything was on time and perfect!!
Thank you team!!!!
I worked with Chris Clark, the store manager at the Abbey Design Center in Leesburg. We had a flood in our basement and needed new carpet. Everything from start to finish was wonderful in working with Chris at Abbey Design. He was very helpful in suggesting the type of carpet and colors that would complement our walls and existing décor. He was very professional, and delivered on everything he promised. In regards to the installation it was wonderful. They arrived on time, and did a great job. I would highly recommend working with Chris and the other team members at Abbey.
We had an issue with new carpet buckling and needed to have it stretched out...again...and Nick (Warehouse Manager) was quick to respond by scheduling a crew to come out and re-stretch the problem areas. Thanks again, Nick! Very much appreciated!
Abbey Design Center in Sterling recently replaced the carpet and installed wood floors in my master bedroom. The project went extremely well, from Kass who measured and ordered the flooring, Nick kept us informed on the status of our project and Mr.Kim who did an outstanding job with the installation. I could not be more pleased.
This is the third time we have used Abbey Design Center to install floors in our home. We've run the gamut: hardwoods, carpet, and ceramic tile. Chris Clark, the manager, is outstanding in many ways. First, upon his initial in-home visit, he was able to match our existing hardwood (no longer manufactured) with a product available to Abbey. Secondly, he has been able to deliver every order on time or earlier than promised. Finally -and most importantly- Chris is a true professional: he knows his products, and he makes every attempt to understand and meet the needs of his clients. I highly recommend Chris and his team.
This was my second time working with Abbey for flooring installation. The first time was to install tiles on our basement and this time was to replace carpet by hardwood flooring. The experience the second time around was no different from the first one. Chris was great at explaining the pros and cons of the material to use, was quick to provide us with an estimate. Nick who leads the installation team was awesome in accommodating for our tight schedule. His team was efficient, courteous and very careful. They got to the point of looking for materials to remove smell from cat's "accident" before installing the wood. Will definitely to back to Abbey for future projects
We had carpet installed in 3 bedrooms and 2 sets of stairs. The installers were very meticulous and courteous. The end result, perfect. A special thanks to our salesman Chris Clark for his expertise and guiding us in the right direction. So happy we chose Abbey Design.
Above and beyond what I expected! I want to take this opportunity to thank you and praise Nick for his amazing customer service and patiently and expertly addressing my request help. After a major pipe burst, along with the expense of a “restoration” company, we had new carpet installed by Nick’s team at Abbey and the process was flawless. However, not only once, but unfortunately twice, we had two additional water issues over the last couple of years with the new carpet and Nick was able to provide us expert support in drying out and reinstalling thus avoiding the high expense of another “restoration emergency service” or the expense of a new carpet.
Obviously Nick exceeded my expectations as an informed and empathetic representative of Abbey and represented your business beyond my expectations year after year. His cheerful, helpful, informed, "straight talk" approach impressed me and is certainly the main reason we have also engaged Abbey for additional services such as remodeling.
Nick took my concerns seriously from the start and addressed them with the utmost professionalism. You and your team's attitude and business approach in Sterling will not go unrecognized. Abbey will be recommended to my friends and associates.
Thank you again for a job well done.
Worked with Chris Clark from the Abbey Design Center in Leesburg, VA to have a runner installed on our main stairs and in our upstairs hallway this morning. Chris was great to work with--Abbey Design Center has been our "go-to" carpet shop over the last 15 years (third house we've lived in--Purcellville 1st, Ashburn 2nd and 3rd time is a charm, our current home). Installers were great as well--great attention to detail (I'm a Type A person...). We wouldn't think about going anywhere else as we always get great service and they appreciate their return customers!!! Will definitely contact Chris in the next couple of months for our next project!
My wife and I had wooden floors installed in two bed rooms. The installation went smoothly. I would recommend Abbey Design to all.
I have a lengthy detailed review on Angie's list so here I will be brief. I used Abbey Design to remove existing hardwood in kitchen and powder room, carpet in living room and dining room and stairs and replace all with new hardwood. From start to finish it was a pleasant experience. Chris in the Leesburg showroom was very knowledgeable in both style and construction of hardwood and that along with his patience is why I am convinced I ended up choosing a beautiful floor perfect for my home. Thank you Chris for helping me make the right choice. Nick was the guy who co-ordinated the delivery and installation. He called me as soon as the wood arrived and scheduled both delivery for acclamation and date for installation. He gave me exact times the arrival of each would happen and an estimated 3 days for completion. He sent me reminder emails the night before wood delivery and installation.
When the job was complete he followed up to make sure I was satisfied and there were no issues to be dealt with. Thank you Nick for staying in touch through this process. The installers showed up on time, helped with moving heavy furniture, addressed concerns I had with sub flooring and fixed squeaky areas where they could. While removing old wood and carpet they were very careful not to damage newly painted baseboards and walls. They were courteous, professional and efficient. They finished the install in 2 days. When finished after they cleaned up the work area ( my garage) it looked better then before they started. Thank you guys for respecting my home and working neatly. And last but not least the guys who re seated my toilet....
Fabulous. They showed up immediately after the job was finished (same day) and it is perfect. Thank you too,!
After closing on our new home on Monday, I decided I wanted to replace the carpet in the basement because it looked old and smelled musty. I called Abbey Design Center because we had purchased carpeting from them before. Kass said he had carpet in stock for quick installation. He came out that afternoon to measure and the carpet was installed on Saturday. What a difference! The installers arrived within the appointment window and straight to work removing and installing. Very polite. I am very happy with the service and quality of the carpet.
Abbey Design Center is the place to go for home upgrades - spent hours looking at carpet samples in other stores before stumbling upon Abbey and Chris helping me to make a decision in less than an hour! He's very knowledgeable and gives great advice. I felt very comfortable with my purchase. Nick and the installation team did an awesome job - they were on time, courteous and very professional - and did a great job. From the day I stopped in to Abbey - I had the carpet installed one week later. Couldn't be happier!
I recently had hardwoods installed and carpeting. I was very pleased with quality and installation. Great prices that worked within my budget. Chris was awesome! He's very responsive to phone calls and emails. He's a great manager. Nick with scheduling is fantastic. He was very prompt in scheduling my install and immediately followed up after to make sure I loved the end result.
Thank you Abbey!
I just had a carpet runner installed on our entrance stairs. Chris helped me choose the carpeting, and the installation was quick and very good. I am so pleased with the finished results!! It looks wonderful.
I would recommend Abbey Design.
Experience was great! Chris (design consultant) at Leesburg was VERY patient with me & the loooooonng time I took to pick out [kitchen backsplash] materials. Job was just completed this week, installers were timely, polite, careful & professional. Thank you for an excellent experience!
At the high end of assistance in providing carpet selections that were the most appropriate for our needs. Well experienced sales representative coupled with a service program and team that gave me satisfaction that professionalism is alive and well at Abbey's.
Abbey Design Center recently repaired a staircase in my home which was previously done by another contractor. I could not be more pleased! It looks brand new and it is now very safe. Nick and Kimo are both true professionals in the industry. Their follow up, customer service and skill set is top notch. Thank you Abbey Design Center for your commitment and for providing the right team to ensure an extremely well done job! I am grateful and will recommend your service to others.
I had 2 bathrooms and 1 powder room completely remodeled. The project was done with high quality and earlier than scheduled. The project manager (Zee) was extremely helpful and a pleasure to deal with. The crew was professional. I would not hesitate to recommend Abbey to family and friends.
We are very happy with the job that Abbey Design did in installing a travertine tile backsplash in our kitchen. Chris Clark patiently explained the options and provided a superior design that highlighted the specially imported tiles that we wanted to incorporate into the backsplash. He ensured we received the best quality materials at a reasonable price and left us feeling confident that we had chosen the right company for his job. Giovanni and his team impressed us with their skill, diligence, and adaptability, measuring and re-measuring to ensure that the highlighted design shows perfectly as a centerpiece in the kitchen. Great value for the money and we will definitely return to Abbey Design for future projects.
Abbey Design just finished a complete renovation of my master bathroom and I couldn't be happier! I must admit I didn’t care for one of the sales employees I met on my first visit to Abbey but Zee Pahlevan was recommended to me so I gave her a call. She is very kind, professional, personable and efficient; A pleasure to work with! She took all of my phone calls, came to the house daily and immediately handled any issue/question that came up along the way. The contractors who performed the work were always on time, extremely hard working, and left my house just as clean if not cleaner then before they started. Most importantly my bathroom is gorgeous! I have another bathroom in the house to renovate and I will definitely call Zee when I am ready. I can’t wait.
We worked with Zied Hammami to add a backsplash and granite countertops to our kitchen. We are very happy with how it turned out and enjoyed working with Zied. He was enthusiastic and helped us narrow down our options to come up with a great design!
Zee did a great design for my remodeled bathroom. The remodeling went faster than I was told. Overall, a great job. Ask for Zee.
Abbey Design Center in Sterling designed and conducted a major renovation of the master bathroom. The work included framing and tile work for the tub and a large window area, replacement of all fixtures and furnishings, replacement of an old framed shower on synthetic base pan with frameless shower and tile floor and tiled walls to ceiling, replacement of vinyl flooring with tile, replacement and upgrade of strategic plumbing and electric and more. Again, a major renovation.
The job went very well. The project manager was exceptional in evaluating the space and providing suggestions regarding materials and fixtures. He laid out a successful schedule and budget and helped identify areas that could make schedule or cost differences as well as selections that are contemporary and appropriate for my home. He introduced the project supervisor and construction team so I would know who to expect when. He made numerous site visits and kept me up to date on progress. Throughout, he helped make any small adjustments needed to achieve a visually and functionally ideal result - for example - size and installation of mirrors, electric plate covers, tiled edging on tub - the details that complete a beautiful work. It was seamless to me though I know it took planning and coordination and skill.
We were very happy with the entire construction team. They arrived as scheduled each morning, laid the drop clothes and brought any materials needed from the garage to the bathroom work area. The material and equipment left in the garage were stored in an orderly manner. The team was always cordial and diligent and they left the house picked up and clean each evening. The detail work with the tile is beautiful throughout. The plumbing and fixture installation appear to be functionally fine and beautifully installed. The electrical enhancements add functionality and beauty. The project supervisor reviewed progress and materials and performance with me on a regular basis. I had the same team throughout the project except as specialists crews came in. One fabricated and installed the vanity surface, backsplash and sinks, another the frameless shower and a third the large mirror. The project manager came with each of the specialists to measure and later to install or inspect. Each of the providers met the same high standard I experienced with the Abbey team. I could not have asked for more. Thank you.
We worked with Abbey Design Leesburg to replace the carpeting on our stairway with hardwood to match the kitchen floor. Ronnie and Omar did an outstanding job, working meticulously and unobtrusively. This was a difficult job as each step was slightly different in measurement so they had a lot of work to customize the fit. We'll definitely ask for them again when we come back for future work.
Working with Jimmy Nizem on the renovation of our Master Bathroom has been a great experience. We met with him after having talked with other contractors. We chose Abbey Design because his design ideas were what we were looking for, something we were having trouble with putting together. We also got excellent recommendations from his other clients. The team (Hector, Salvadore, and Edgar) was professional. They worked hard to ensure the job was done right. Jimmy assured us from the beginning that we were going to love it. He was right! We will definitely recommend Abbey Design to friends and family. We will also return to Abbey Design if we have future projects.
The process was enjoyable and the selection was great. We found exactly what we were looking for.
Again, Abbey did an excellent job installing my cherry floor. It was for an addition and they ordered and held until we could have it in, which was very variable. The installer was knowledgeable and highly skilled.
Abbey Design installed new flooring both in our basement and kitchen - and did a great job! Very easy to work with and very responsive to any questions or issues throughout the process. I'll definitely use Abbey for any future projects we might have.
Abbey Design Center just installed porcelain tiles in three connecting rooms in our home. Our experience was fabulous starting with Zied in the showroom to the crew that came out and completed the work. They all were professional, courteous, and their workmanship was spectacular!
Abbey installed hardwood floors in our home 13 years ago and we went back them to remodel our master bath. As with the first time, we absolutely love the final product! Every stage of the process, from design consultation to installation was first-rate. I highly recommend Abbey.
Our new wood floor looks beautiful! The Abbey crew did a wonderful job installing the floor and made sure the final product was what we wanted. Chris, the manager was easy to work with and very informative.
Abbey Design recently completed a total renovation of our master bathroom and we are extremely pleased. We originally stopped by Abbey Design just to get some ideas for our renovation. Zee Pahlevan showed us around and provided several potential ideas based on our initial thoughts. Zee was patient, personable, and knowledgeable. We really enjoyed working with her as she helped us select and match tiles, cabinet, sink and granite counter, etc. She stopped by our home and then created the design. The finished product was very close to the design, but the quality materials and workmanship brought the design to life and it is better than we could have imagined—it is seriously gorgeous. The contractor, KJ, was also very experienced, friendly, and skillfully completed the work in a timely manner—cleaning up after each workday and making adjustments as necessary. Overall, the whole experience was pleasant with minimal disruption. We would not hesitate to recommend Abbey Design for future work and look forward to contacting Zee when we are ready to remodel our other bathroom.
Zied Hammami has continued to be an excellent Project Sales Consultant. As always, he was very knowledgeable of all aspects of his job and was the driving force behind our three bathroom renovation project. Again, we had no idea of what we actually wanted but he walked us through every aspect of the design, suggesting options so that we weren't too overwhelmed with details but was still able to make the final choices to suit our tastes. We were provided with detailed drawings and plans of every aspect of the renovation. There were no unpleasant surprises during the entire renovation process. Besides coming to our house multiple times during the renovation, Zied would even show up at our house on his day off just to make sure everything was going as planned.
Andres Quinones (our on-site project manager) skillfully executed the completion of our three bathroom renovation project in a timely and professional manner. As usual, his rapport with his team was exceptional. The quality of workmanship was beyond our expectations thanks to Juan. They always took precautions to ensure our home was kept clean during the renovation.
But most of all, because of their positive attitude and always being pleasant, helpful and courteous, we commend them for their initiative and outstanding completion of our project.
I had a small living room carpet project to complete... I was very impressed how Abby Design had a "No job too small" approach. The carpet selection was great, and the project was completed on schedule. The install team arrived when they said they would and they did a great job. I am very pleased with the results and will be back.
We couldn't be more pleased with our remodeled kitchen, laundry room, and powder room. The new hardwood flooring in the main section of our home is outstanding. Abbey designers solved some unique space challenges that resulted in much more functional spaces. Zied, Ron, and their crew were timely and professional. We are delighted with their excellent work.
Abbey Floors recently installed stone tile in our foyer and hardwoods on the first floor of our home. From the moment we walked into the showroom we felt welcomed by the staff. They gave us the privacy to look at Show Room at our own pace but were very responsive to our questions. I was having a hard time deciding on the selection of hardwood color. Zied graciously set up a time to come to our home. Zied brought three samples for the hardwood. He was patient but offered suggestions when needed. I am so glad that we decided to go with Abbey. Great customer service. I like to describe the stone tile crew as artists. They meticulously placed the varied sized tile in a design that truly complimented our foyer space. Very patient with me when I asked to see a test area of the grout I had initially selected. I was not pleased with my selection and asked could we change before completing the job. I sent an email to Zied and Nick requesting the change. Both responded in such a timely manner. I was able to change grout and Zied even made another trip to our house to review the job. We have the second floor of our home to update and I will be coming to Abbey Floors to assist us in this job.
Zied was wonderful to work with on redesigning two of my bathrooms. He had lots of ideas to create such beautiful spaces while managing my budget. The team that completed the remodel was great to work with as well. I highly recommend Zied and Abbey Design Center!!
Abbey recently completed a full renovation of our master bathroom. Zied helped us through the entire experience making it easy for us. We thought it was going to be grueling, picking out tile, cabinets, granite, tub and fixtures but it came together easily and he made sure we understood the process and timelines. We changed our minds on a few things throughout the project and Zied managed that and made sure it didn't create a large impact on the schedules. The crew that worked at our home every day was professional, friendly and extremely neat. They put up plastic to minimize dust in the rooms and dirt on the floors. Andres and Orlando made sure everything was to our liking. The end result is fantastic. We are so happy and now only wish we had done this much sooner!
Zee Pahlevan completed the design and remodel of our master bath and replacement of upstairs carpeting eight months ago. We were very pleased with her design and even more pleased with her commitment to completing the job to our greatest satisfaction. Zee is exceptionally talented in design and was very helpful in walking us through selecting products and options we had not thought of before. We are completely pleased with the finished product and highly recommend Zee as a designer.
We are thrilled with the renovation of our master bathroom by the Abbey Design Center in Sterling. Zied's suggestions and advice on design were absolutely first rate. The installation team led by KJ was highly skilled and proficient throughout the process. Abbey demonstrated an attitude that made excellent customer service and customer satisfaction the highest priority. We have no hesitation in recommending Abbey to others interested in this kind of project and look forward to using Abbey in some other projects of our own.
We recently worked with Zee Pahlevan at Abbey Design Center on the remodel of our hall bathroom. Zee is a true professional, and it was a pleasure from start to finish working with her! The crew that did our job, lead by the very talented Roberto, was incredible! I wouldn't hesitate to recommend Abbey, and I'm looking forward to working with them in the future.
We recently remodeled our 25-year-old kitchen. Zee Pahlevan was so helpful, recommending cabinets, backsplash, and granite, always keeping in mind what we wanted and just steering us in the direction we hoped to go. Zee even accompanied us to the granite supplier and fabricator, helping us with those design choices. Her recommendation to tie the remodel into the family room fireplace was a beautiful blend of the two rooms. Workers were respectful of our home, careful in removing items so we could even donate to our local Habitat ReStore, cleaning up each evening before leaving, and always working with our schedules so we weren't taking unnecessary leave from work. One slight problem with a handle on a cabinet will be resolved soon. The result was a beautifully updated kitchen to be enjoyed for years to come. Our thanks to Zee and her team for a great remodel. We would certainly recommend Zee Pahlevan and her team! Thank you!
Went to the Abbey Design Center to an addition quote on replacing our carpet in the hallway and kitchen. We met with Chris, the store manager, he answered all our questions. We had been to several other places and came away w/more questions than answers. We decided to purchase hardwood flooring for our hallway and linoleum tiles for the kitchen from Abbey. The install was very professional and done in one day.
We are extremely pleased with results.
Abbey Design Center (Leesburg) recently remodeled our master bathroom. Zee’s vision and guidance helped transform our 1980s bathroom to a beautiful, effective space. After gutting the bathroom to the studs, we discovered that the exterior wall was poorly insulated. The workers installed additional insulation and addressed underlying issues that had led to freezing pipes. Now featuring a large tile shower with a frameless glass door and a double sink vanity with granite countertop, the bathroom is both attractive and far more functional. From start to finish, service was excellent, the workers were courteous and diligent, and the project was completed earlier than expected. We highly recommend Abbey Design Center and look forward to working with them again!
Chris at Abbey Design Center made my selection of new carpet and hardwood flooring extremely easy. I am very pleased with the results!
We recently replaced the flooring on our upper level of our home and in our family room on the main level. The sales representative, Chris, was knowledgeable, provided the choices that fit my specified requirements, and was responsive throughout the process of designing, pricing, purchasing, scheduling, and installation. We also had another positive experience with the Production Manager, Nick, who contacted me to confirm the scheduling of the material delivery as well as installation. We had a combination order of hardwood and carpet with two different types of hardwood (had to match the family room with the rest of main level, but wanted a higher quality for upstairs that blended with existing hardwoods on main level). One hardwood type was on back order but Abby Design worked with the manufacturer to be notified on any cancellations of orders and was able to obtain the wood we needed to fulfill our order request before the holidays. Throughout the fulfillment process, Nick, notified me of changes and set expectations for installation. Chris, sales rep, remained in contact with me to ensure I was pleased and specified to Nick my request for the subfloor to be shop vac'd not just swept due to child's asthma. Again, specific request communicated and fulfilled without an issue. Installation teams were neat and cleaned up their work. An overall great experience from beginning to end. Our floors look great and we love the product. Additionally, Chris stopped back by after installation to see the finished product and ensure our satisfaction. So refreshing to be treated so well and I would recommend them to all friends I know wanting new floors. Thank you!
Abbey Design Center is THE place to go when remodeling your home. Zee, Abbey's professional design consultant, helped guide me through both remodeling my bathrooms and then helping me design a newly constructed bathroom, bedroom and laundry for an addition to my home.
There are so many wonderful choices in ceramic tile, vanities, carpeting, wood flooring and porcelain tile all displayed in Abbey's showrooms which helps make those difficult choices of color and style very easy. And, they offer a variety of price points to meet budgets both large and small.
The craftsmen and women who do the installations are extremely professional, have superb skills in their craft and are very considerate to the homeowner. They arrived exactly when they were scheduled and stayed on the job until it was beautifully completed.
Thank you, to all at Abbey Design Center who worked on our projects!
A special thanks to Zee!
Chris Clark helped me pick out a beautiful backsplash for my kitchen. So thankful for the professional assistance and the custom options.
The stone tile we choose was difficult to layout due to the different hues and they did an outstanding job making the colors flow naturally. Our bathroom looks amazing and exceeded all our expectations. We would recommend Abbey and will use them in the future.
Excellent work from an excellent company! I can not say enough great things about this company. I love my kitchen and hardwood floors. The workers were very professional and thorough. They worked so hard and did an amazing job.
I had carpet put down by Abbey Design Center out of Leesburg. They did a tremendous job. From the initial sales consult to the installation it was all very easy and professional. The crew worked very well and efficiently and got the job done much faster than I expected and even did a terrific job putting the furniture back into the room. All and all a perfect experience and I will use them again.
Abbey has done several projects in my home. Installed carpeting and wood flooring, remodeled a bathroom, and most recently remodeled my kitchen. I am completely satisfied with their work and customer service. Their workmen are courteous, meticulous and very skilled. I'll definitely use them again.
The team at Abbey really understood our vision of what the completed basement would look like and offered great suggestions that fit our style. The showroom offers a huge selection of flooring, cabinets, fixtures, etc. with even more options available in catalogs. The team was very creative and came up with ways to adjust stock items to give us the look we wanted. They also worked really hard at keeping the project within our price range.
Abbey Design Center redid my entire bathroom and it was one of the best experiences I've had with a contractor. Their work was professional, they were courteous, but most of all, the work was amazing.
In the winter of 2013, we contracted with Abbey Design Center to upgrade two bathrooms in our house. We have now lived with the results of their work for over five months and are extremely pleased with the outcome. They kept every promise they made, on time and on budget and developed a truly exceptional product.
The team was incredible and gave me the comfort of knowing this project would be completed in a timely manner and efficiently and they did not let me down. In addition, the team was always available if I had a question or a concern, even if it meant an unscheduled visit to my home. The work was flawless and the team who worked my kitchen were absolutely incredible, polite, on time and very good at what they did and the most important part cleaned up after themselves.
Chris Clark at the Abbey Design Center in Leesburg, VA was patient with me throughout the sale and extremely knowledgeable and therefore able to assist me in selecting the best quality carpet for my needs and budget. The four bedrooms, hallway, and stairway recarpeting jobs were probably small ones compared to the other work he contracts, however, he made me feel just as important. He was able to schedule installation with very short notice and with respect to mover's schedules which could not be changed. His installation team arrived on time and did an outstanding job as well. I would recommend Chris and Abbey Carpet for your smaller needs as well as those bigger projects!
We chose Abbey to help redesign and remodel our master bathroom, and they did a fantastic job!
The initial sales consultation to the design phase to the actual work was above expectations, with consistent communication and clear explanations for everything. They were very attentive to what we wanted and delivered a great project for us.
The project included new flooring, an expanded tile shower, glass shower door, new vanity and sinks/faucets, wood shelves, a new soaking tub, and painting.
The best part about Abbey, besides the quality work, is their attention to satisfying the customer. Highly recommended!
Abbey Design came through again! After having hardwood floors installed, I decided to have Abbey Deign renovate my kitchen. The Abbey team came up with a beautiful creation! They came up with excellent solutions to correct existing flaws. The team of Zied Hammami, Reylu, Jose, and Mr. Kim, showed, creativity, artistic craftsmanship, design innovation, technical know-how, that has made my house the most beautiful in my neighborhood.
Abbey Design Center, Sterling, VA, is a quality company and does excellent work, not only in design but also in craftsmanship. Jimmy Nazemian is a true professional! He designed the remodeling of my master bathroom based on what I desired. He assisted me in the tile, cabinetry and bath accessory selections when I asked for his expertise opinion. I highly recommend Abbey Design Center, for any of your design and remodeling needs as I am very pleased with the exceptional and quality of work they have done for me. I LOVE MY NEW MASTER BATHROOM! Thank you, Jimmy!
Work was done very professionally. Many labor hours were used to install the tile on the first floor, and the work crew worked many long hours. Results are a beautiful floor that will last many years.
Abbey Design in Leesburg did a fantastic job for us, replacing all of our old carpet with beautiful new wool-blend Karastan carpet. They also added cherry floors to 2 rooms and a hallway and repaired some damaged wood floor in our entry. All parts of this project were done with excellence. The crews they sent out were professional and courteous. The thing that most impressed me was how well all the groups communicated with us and how they kept to the schedule they promised. This was especially critical, as we moved into this home the day after the work was completed. Thank you, Chris Clark and all the Abbey team in Leesburg!
We chose to go with Abbey to finish our basement after they did an excellent job installing hardwood floors for us in the past. . . When it comes to professionalism, customer relations, design know-how and craftsmanship, I couldn't imagine anyone exceeding what Abbey delivered
I recommend Abbey Design Center's excellent and affordable services, I love my new kitchen and floors!
We worked with Abbey for our entire kitchen remodel. The end result was a kitchen that get's "wow!" out of everybody that sees it. Abbey was great to work with. They gave me a fixed price and stayed with that price. Only increase to that price was due to additions that we chose to make.
Abbey Designer Zee did a fantastic job helping us redesign our master bath. Her extensive knowledge and management of the project resulted in a beautiful new bathroom. Thank you
Abbey Design Center.
We worked with Zied Hammami, our project sales consultant from the Sterling office to completely redesign our master bathroom. He guided us through the process of selecting products, arranging timelines and choosing the best blueprints for the space we had. Zied " held our hands " throughout the project; he was personable, communicative and accommodating.
His construction crews headed by Jeovanny were meticulous and precise with every aspect of the construction. Each day they cleaned out all debris. Their workmanship was outstanding.
We are thrilled to have a fashionable and comfortable bathroom.
Went to the showroom to look at flooring and met with Zied. Once we decided to proceed with stone tile in our foyer and hardwood in living room, study, and dining room, Zied suggested that he bring samples to our house to check how it would look there. He was very helpful and professional in helping us decide on our products. Then we asked him if we could get it all done in 3 weeks for an event we were hosting at our house. It was all completed in time and looks fantastic! I very highly recommend Zied.
Abbey Design Center recently installed wood floors in my living and dining rooms, replaced the family room carpet and installed a backsplash. They were very easy to work with from start to finish. The store manager, Chris, made the process even more seamless. I'm very pleased with the final results.